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Brief ruminations on any topic

Rat, Rational or Seething Cauldron of Desire: Designing the Shopper

This is a draft of a column I wrote for the ACM’s interactions magazine. Publication details: interactions, Volume 18 Issue 1, January + February 2011, ACM New York, NY, USA. In this article, I look at how our shopping experience, both online and offline, is designed.
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Enticing engagement

This is a draft of a column I wrote for the ACM’s interactions magazine. It appeared in Volume 17 Issue 3, May + June 2010. In this article I talk about ‘user engagement’ – how it is conceptualised, how it is measured and what we need to do to develop better metrics and measurements for engagement with Internet based sites and services. More »

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Open, closed, or ajar? Content access and interactions magazine

This is a draft of a column I co-authored for the ACM’s interactions magazine with Mark Vanderbeeken of Experientia. It appeared in September 2008 — interactions, ACM Press, Volume 15, Issue 5 (2008).
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The Diversity of Cyberethnography: Approaches to the Study of Sociality in Virtual Lifescapes

Submission for EPIC 2005: Methods Paper (10 page limit) Title: The Diversity of Cyberethnography: Approaches to the Study of Sociality in Virtual Lifescapes Authors: E.F. Churchill, B. Jordan and R. Moore Abstract: If cyberspace is “the total interconnectedness of human beings through computers and telecommunication without regard to physical geography” (Gibson, 1984), then cybersociality lies… More »

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