Originally a psychologist by training, I have an MSc in Artificial Intelligence from the University of Sussex and PhD in Cognitive Science from the University of Cambridge.

For the past several years I have drawn on diverse areas to consider how to design effective communication situations—both face to face and technologically mediated. At the centre of my work is a fascination with people’s passions, proclivities and practices.

I have worked in a number of corporate advanced research labs, and have maintained a close connection with a number of academic institutions. I have worked in the UK, the US, and Asia and have a strong track record of innovation in social technology design. I have built highly successful technology innovation teams, advised on corporate strategy and led research in social media, computer-mediated communication, mobile and personal technologies, and ubiquitous computing.

I am currently the Vice President of the Association of Computing Machinery’s Special Interest Group on Human Computer Interaction. My past and present corporate affiliations include Yahoo! Research, PARC, and Fuji Xerox’s research lab in Palo Alto, FXPAL.

My personal interests include film, photography and snowboarding. I can persuaded to ride a bicycle now and then.

My physical instantiation is usually in San Francisco.

Contact: Email me at (my first name) (at) (this domain)