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Bits and pieces that led to more cogent thoughts

Today’s Flâneur: From HCI to Place-Based Interaction and Human-Place Interaction

In this article, I discuss the emerging technologies of location and reflect on opportunities for design in the future. This was published in interactions, ACM Press, Volume 17, Issue 4 (2010). More »

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Enticing engagement

This is a draft of a column I wrote for the ACM’s interactions magazine. It appeared in Volume 17 Issue 3, May + June 2010. In this article I talk about ‘user engagement’ – how it is conceptualised, how it is measured and what we need to do to develop better metrics and measurements for engagement with Internet based sites and services. More »

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Sugared Puppy-Dog Tails: Gender and Design

This is a draft of an article from interactions (ACM Press, Volume 17, Issue 2 (2010)). In this article, I discuss the ways in which assumptions about ‘users’ are built into products. Specifically, I address the issue of gender, illustrating with examples how assumptions about how men and women “normally” behave drive design decisions. I discuss why taking a critical and reflective approach and unpacking our assumptions may lead to better designs and be of business benefit. More »

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Socializing at Cross Purposes

This is a draft of a column I wrote for the ACM’s interactions magazine. It can out in Volume 17 Issue 1, January + February 2010. The word ‘social’ is a tricky one: we all think we understand what it means but conversations around the design, uptake and adaptations of new, “social media” technologies reveal differences in how we think about this everyday word. More »

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